Chargebacks, Fraud Mitigation and Refund Policy
1. Chargeback and Fraud Mitigation
We provide clear services through a lean, transparent purchasing flow. A seasoned anti-fraud team scrubs doubtful transactions, issues refunds where appropriate, and blocks malicious users. We use technology and experience from our payment service providers.
Country blocks: Purchases from high-fraud countries are reviewed or blocked.
Anti-Fraud: Transactions pass through 3D Secure 2.0 validation. Only successful 3D validations proceed to the bank.
Anti-Fraud Team: Trained 24/7 agents identify risk patterns and may block accounts to maintain a safe environment.
2. Refund Policy
We offer simple products with clear pricing as the best chargeback prevention method. Services are provided immediately after payment. However, you may request a full refund within 24 hours of any purchase.
A refund may also be requested later without reason; the amount returned will be proportional to unused service time. Example: highlighting an ad for 10 days with refund on day 5 returns 50% of the price paid.
Limits to this Policy:
- Only one refund is authorized per user for recurrent refund abuse before service expiry.
- No refund for impersonation, extortion, or scam; permanent ban applies.
- No refund for copyright violations, though users may update content to compliant materials.
If content is deleted before posting due to policy violations, a full refund is available within 24 hours of purchase, or a proportional refund based on consumed service time.
Gateway or bank issues (duplicate charges, missing confirmations) are evaluated by Support within 3 business days, with detailed response within 7 business days of last communication.
Questions: support@babelocator.com
